Contact us

We’d love to hear from you. Whether you have questions, run into issues, or simply want to share feedback about the Astute Beta Server, our support team is always ready to help you out. Our goal is to give every single user fast, straightforward support. Whatever you send us matters, and we work hard to respond within 1 to 3 business days. Curious about our purpose? Visit our About Us page.

Need Support? 

Feel free to contact us for:

  • Download or Install Issues 
  • Questions About Game Updates 
  • Name Change or Account Issues 
  • Technical Problems 
  • General Questions or Feedback 

Whatever the issue, we’re here to help you every step of the way. 

Contact Information 

  • When emailing us, please include:
  • A clear explanation of your issue 
  • Your device model and Android version
  • Screenshots, if available

This lets us grasp your problem quickly and respond with solutions.

Before You Contact Us

You might find a faster answer in one of our step-by-step guides. If your question matches a topic below, the guide likely already has the fix — and you’re welcome to contact us if it doesn’t.